Madras Tarkaari
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Introduction
Madras Tarkaari ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We may update this policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
Personal Information
- Full name and contact details
- Email address and phone number
- Delivery address and location data
- Payment information (securely processed)
- Business information when applicable
Usage Data
- Browser type and version
- Pages visited and time spent
- Device information and IP address
- Cookies and tracking data
- Purchase history and preferences
How We Use Your Information
| Purpose | Description |
|---|---|
| Service Provision | To process orders, manage deliveries, and provide customer support |
| Communication | To send order updates, respond to inquiries, and provide important notices |
| Improvement | To analyze usage patterns and enhance our services and user experience |
| Marketing | To send promotional offers with your consent (opt-in required) |
| Security | To detect and prevent fraud, unauthorized access, and other malicious activities |
| Compliance | To fulfill legal obligations and regulatory requirements |
Data Sharing & Third Parties
Important: We never sell your personal data
We may share your information with trusted third-party service providers only for the following purposes:
- Delivery Partners: To facilitate order delivery and tracking
- Payment Processors: To securely process your payments
- Analytics Services: To understand user behavior and improve our platform
- Marketing Platforms: Only with your explicit consent for promotional communications
- Legal Requirements: When required by law or to protect our legal rights
All third-party service providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption
SSL/TLS encryption for all data transmission
Access Control
Strict access limitations to personal data
Regular Audits
Ongoing security assessments and updates
Note: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights & Choices
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data under certain circumstances
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing under specific conditions
- Portability: Request transfer of your data to another organization
- Withdraw Consent: Withdraw your consent at any time where we rely on consent
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Essential Cookies
Required for basic site functionality
Analytics Cookies
Help us understand user behavior
Marketing Cookies
Used with your consent for personalization
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Contact Us
Privacy Questions & Concerns
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: madrastarkaari2026@gmail.com
Phone: +91 95665 00294
Website: https://madras-tarkaari.web.app
Address: J114 Periyar Wholesale Vegetable Market, Koyambedu, Chennai - 600 092